How To Craft User Journeys To Keep Your Members Engaged!

Learn how to audit the user journeys of your members
to help increase engagement and retention! 

Tuesday, 11 October 2022 at 2 PM EST

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Key Ideas:

  • What should the member experience for your members entail?
  • What do today's members expect from their associations?
  • What does your member journey need to drive member engagement?
  • What does your member journey need to ensure member retention?



civicrm member portal for associations

with Lydia Israel
Membership Specialist







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Be More Profitable 


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Who is this Webinar for?
Is your association in a scale mode? Does your association have the time and budget to invest in improving the user experience for your members on your membership site? Then this webinar is for you!

About this Webinar
In this webinar, learn how users experience your website and membership site. Looking at your user experience helps to predict what they are looking for and anticipate what they will find relevant and helpful.

A membership site, or member portal, is a powerful tool for your association. It improves your membership services  while also streamlining work performed by your association's team. A custom membership site will revolutionize how your association delivers your member benefits to your members, increase member engagement and retention and free up your staff by automating as much of their work as possible!

What People Are Saying About This Webinar
"Very interesting!" — Isabelle St-Jean, Stakeholder Engagement, Health Products Stewardship Association

"This was been very helpful!" — Anita Purcell, Executive Director, Canadian Authors Association

"Thank you. This was very informative! Great presentation." — Julie Lepine, Manager, Community Relations, Canadian Internet Registration Authority  

"Excellent webinar, thank you!" — Jeanette Leafloor, Director of Member Relations, Alberta Seniors and Community Housing Association

"Thank you! Very informative and have ideas when improving our website & using CiviCRM to accomplish this." — Sheree Trotman, Volunteer Coordinator, Harlem Lacrosse

"Great Session. Extremely valuable information." — Jennifer Taylor, Vice-President, Marketing & Member Relations, Tourism Industry Association of Canada

"This was great. Thank You!" — Drilon Gojani, Communications Manager, Kentucky Primary Care Association

"This session has been very informative!"— Sonia Thompson, Manager, Online Content, PhillyCAM Studios

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Register Now
10/11/2022 - 14:00