We are committed to safeguarding the Personal Information entrusted to us by our clients. We manage your Personal Information in accordance with applicable privacy laws.
Our Services are not intended for use by minors, or anyone under the age of 13. If you do not meet applicable age requirements, please do not use our Services.
Personal Information means information about an identifiable individual. For example, Personal Information includes an individual’s name, home address and phone number, age or gender.
We collect only the Personal Information that we need for the purposes of providing services to our clients, including your:
We collect, use, and disclose Personal Information to provide Service to you. Our reasons for collection include:
We ask for your express consent for some purposes (such as providing your Personal Information to a third party or Sub-Processor) and may not be able to provide certain services if you are unwilling to provide consent to the collection, use, or disclosure of certain Personal Information. Where express consent is needed, we may ask you to provide consent orally or in writing, or by email.
Other times, you may provide your implied consent to our collection, use or disclosure of Personal Information when we can reasonably conclude that you have given consent by some action you have taken or an action you have decided not to take. Generally, this occurs where the purpose for the use of your Personal Information would be reasonably apparent to you – for example, when you provide us with your name on your Account, you provide us with implied consent to use your name to facilitate your provision of Services.
You may withdraw consent to the use and disclosure of Personal Information at any time, unless the Personal Information is necessary for us to fulfil our legal obligations. We will respect your decision, but we may not be able to provide you with certain products and services if we do not have the necessary Personal Information. To withdraw your consent, you may contact us at email@example.com.
We use and disclose Personal Information only for the purposes for which the information was collected, except as authorized by law. If we wish to use or disclose your Personal Information for any new- business purpose, we will first ask for your consent.
Your Personal Information and Sub-Processors
We use Sub-Processors to facilitate payment, host our website and for internal business management. Some of our Sub-Processors may be located outside of your jurisdiction. Where that is the case, we incorporate the appropriate safeguards to protect your Personal Information. We ensure that our Sub-Processors maintain substantially equivalent privacy protections and practices. Where Sub-Processors are used, their terms of service and privacy policies apply.
Our Sub-Processor List can be found here.
We make reasonable efforts to maintain up-to-date Personal Information by enabling Users and Customers to update their Personal Information through their Account. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible.
We protect your Personal Information in a manner appropriate for the sensitivity of the information, including the use of organizational, technical and physical safeguards. We make every reasonable effort to prevent any loss, misuse, disclosure or modification of Personal Information, as well as any unauthorized access to Personal Information. Sensitive information is accessible on a need-to-know basis only.
We will notify the Office of the Privacy Commissioner of Canada, without delay, of a security breach affecting Personal Information if it creates a real risk of significant harm to individuals.
We render client Personal Information de-identify or destroy records containing Personal Information once the information is no longer needed.
You have a right of access to your Personal Information in a record that is in our custody or under our control, subject to some exceptions (for example, where access to your Personal Information would reveal Personal Information about another individual, or confidential business information.) You may also request information about our use of your Personal Information and any disclosure to our Sub-Processors. To access or request to have your Personal Information deleted, please contact Farhad Khan at firstname.lastname@example.org and we will do so within 30 days.
If we refuse a request in whole or in part, we will provide the reasons for the refusal. In some cases where exceptions to access apply, we may withhold that information and provide you with the remainder of the record.
We may charge you a reasonable fee to provide information, but not to make a correction. We will advise you of any fees that may apply before beginning to process your request. Some jurisdictions prohibit us from collecting any fees to provide your Personal Information. If you are a resident of any such jurisdiction, this section does not apply to you.
In addition to the rights set out above, if you are a resident of the State of California, you have the following additional rights:
|Categories of Personal Information||Personal Information we collect in this category (See the “What Personal Information do we collect?” section above for description)|
|Identifiers (excluding online identifiers)||
|California Customer Records (as defined in California Civil Code section 1798.80)||
|Characteristics of protected classifications under California or federal law||
|Internet or other electronic network activity information||
|Professional or employment related information||
|Non-public education information||
|Inferences||May be derived from the information listed above|
Sources: We describe the sources from which we collect this Personal Information in the section above entitled “What Personal Information do we collect?”
Purposes: We describe the business and commercial purposes for which we collect this Personal Information in the section above entitled “Why We Collect, Use and Disclose Personal Information”
Disclosure: We disclosed this Personal Information to the categories of third parties described in the section above entitled “How do we use and disclose Personal Information?”.
If you have a question or concern about any collection, use, or disclosure of Personal Information by Grype Solutions or about a request for access to your own Personal Information, please contact Farhad Khan:
CEO, Grype Solutions
2821 Riverside Drive
If you are not satisfied with the response you receive, you may contact the Office of the Privacy Commissioner of Canada:
Office of the Privacy Commissioner of Canada
30, Victoria Street
For more information, please visit https://www.priv.gc.ca/en