About This Webinar
Let's learn how to turn your membership site into a powerful engine to help grow your association!
The dream is a membership site with an intuitive, easy-to-navigate user experience that delivers your benefits to your members.
Watch this webinar to learn how to create a polished user journey for your members that will increase member engagement and member retention!
Topics Discussed in This Webinar
- Solutions to the common member engagement challenges.
- How to design with your end-user in mind.
- The difference between your public website and your membership site.
- The key features to include in your membership site.
- The three levels of member engagement that a membership site can create.
Website & CRM Recommendations
We will also discuss the software that we recommend for associations. We discuss CRMs — namely CiviCRM — Drupal and WordPress. We'll discuss the various membership management tools on the market and you'll leave better equipped to make the right tech decisions for your association. We also discuss the difference between custom-built membership sites and done-for-you template options.
Compliments From Our Webinar Attendees
"Very valuable information..." — Faudia Braganca, Administrator, Membership at Ontario Medical Association
"This was valuable. Very interested to hear more! Many thanks!" — Erin Vanderstelt, Manager, Membership Engagement and Growth, Canadian Anesthesiologists' Society
"This is great!" — Stephenie Brooks-Maynard, Director, Membership Strategy, American College of Obstetricians and Gynecologists
"Great reminders of onboarding best practices for better retention..." — Isabel Shocket, Director,Membership Growth & Development at the National Association of Home Builders
"Thank you. This was interesting!" — Penny Harris, CEO, Renewable Philanthropy
"Thank you for a great presentation!" — Jen Wingate, Association & Non-Profit Account Executive, Turf Valley Resort
"This is definitely a great presentation. Will be sharing with team members." — Asha Labrecque, Member Services Officer, Intellectual Property Institute of Canada (IPIC)
"Great presentation!" — Katie Kinde, Education Coordinator and Administrative Assistant, Incompass Michigan
Who is this Webinar for?
This webinar is best suited for association executives, membership managers and marketing managers who are at a crossroads trying to determine the direction they need to go to improve or change their association's website and membership site.
This webinar will give your team the information you need to make an informed decision about improvements, upgrades and changes to your CRM, public website and membership site.
Let's create a strategy to engage your members together! Book a call today!
What is a Membership Site?
A membership site (also called a member portal or member's area) is a powerful tool for your association to better serve all your stakeholders.
Public Content vs. Members-Only Content
Having a membership site — separate from your public-facing website — allows you to create a curated experience for your members. This frees up your public website for content that is more appropriate for prospective members and other external stakeholders.
Streamline Internal Processes
A well-designed membership site also streamlines work performed by your association's team. By improving the user journey and experience for your members and prospective member, the frequency of customer service requests drops significantly. This frees up your staff time to invest in building your association and your content.
Member Benefits Delivery
A benefits-delivery-focused membership site will revolutionize how your association delivers your member benefits to your members. Increased member engagement and retention are possible!
Download our free Member Portal Must-Haves Checklist!
Join a Live Presentation!
Join an upcoming webinar! We talk about all things member engagement!
Book A Membership Site Redesign Workshop
Allow our team of member engagement experts to audit the user experience of your association's membership site. Learn more!